Facilitator Manual
Roles and responsibilities at MyTime
Delivering MyTime is a shared effort. Different organisations and people play a part in making the program available to families across Australia. As a facilitator, you are an important part of this bigger picture.
Department of Social Services (DSS)
The Australian Government’s Department of Social Services funds MyTime. DSS has supported the program since it began in 2007.
The Parenting Research Centre (PRC)
The Parenting Research Centre is the national program manager for MyTime. PRC established MyTime in 2007 with support from the DSS, and has managed it ever since. As national manager, PRC:
- designs and develops resources and processes that support group delivery
- contracts partner agencies across Australia to run groups
- works with agencies to build the reach and impact of the program
- collects and analyses data to strengthen and improve MyTime.
Partner agencies
Partner agencies are contracted to establish, operate and maintain MyTime groups in specific regions. Some agencies also sub-contract local organisations to deliver groups.
Partner agencies are responsible for ensuring that groups are delivered in line with MyTime’s aims, guiding principles and funding requirements. They are also responsible for workplace safety and operational needs.
Coordinators
Each partner agency employs a coordinator (sometimes called a manager) to support the program in its region. Your coordinator is your primary link to the agency and to PRC. They:
- provide updates on any changes to the program (for example, new data collection forms and processes)
- help with problem-solving and tricky situations
- support you to build and maintain a healthy group.
Facilitators
Facilitators are responsible for running of MyTime groups day to day. In this role you:
- create a welcoming and safe space for members
- guide conversations and activities using MyTime’s key elements and guiding principles
- manage group dynamics and maintain professional boundaries.
For MyTime members, you are the face of MyTime.
Play leaders
Some groups include a play leader if preschool-aged children attend. Play leaders engage children in developmentally appropriate activities so that parents can focus on the group. Facilitators and play leaders often work together to plan sessions, set up the space, and support families. Parents remain responsible for their children at all times.